Beth Israel Lahey Health

Medical Secretary

Beth Israel Lahey Health

full-time

Posted on:

Location Type: Office

Location: Lexington • Massachusetts • United States

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Salary

💰 $20 - $27 per hour

Job Level

Junior

About the role

  • Exercise the highest standards of customer service in interactions with patients and staff.
  • Perform phone interactions, registration, scheduling, co-pay collection, and billing.
  • Handle appointment confirmation calls.

Requirements

  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position.
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask.
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceregistrationschedulingco-pay collectionbillingappointment confirmation
Soft Skills
strong customer service skillseffective written communicationeffective verbal communicationmultitasking
Certifications
High School DegreeGED