Beta Systems Software

Solutions Engineer

• Technical point of contact for enterprise customers
• Conduct product demonstrations, proofs of concept, and technical workshops
• Analyze complex customer environments and develop scalable solution designs
• Support the sales process
• Systematically communicate customer feedback to Sales and Product teams
• Continuously expand personal knowledge of current IT trends

Senior Solution Engineer – Workload Automation ANOW! Suite

Technical Customer Success

• Primary technical and strategic point of contact for a defined enterprise customer base
• Build long-term, trusting relationships with customer stakeholders
• Successfully implement, enable adoption of, and continuously optimize the ANOW! Automate and ANOW! Observe solutions
• Conduct regular service reviews, health checks, and strategic alignments with customers
• Analyze optimization opportunities, performance improvements, and potential risks
• Identify cross-sell and up-sell opportunities
• Translate customer feedback into concrete requirements and input for Product Management and Engineering
• Work closely with Support, R&D, Product Management, and Sales to ensure high customer satisfaction
• Support customers in implementing best practices in workload automation, observability, DevOps, and cloud technologies
• Guide customers in expanding use cases, integrations, and enterprise-wide adoption of the solutions

Technical Customer Success Manager – Workload Automation

Account Manager

• Neukundengewinnung: Eigenverantwortliche Identifikation, Ansprache und Akquise von Neukunden im DACH-Markt.
• Lead Management: Qualifizierung von Leads aus Marketing- und Partneraktivitäten sowie proaktive Marktbearbeitung.
• Beratung & Präsentation: Analyse von Kundenanforderungen, Erstellung passender Lösungskonzepte und Durchführung von Produktpräsentationen (remote & vor Ort) zusammen mit unserem PreSales Team.
• Verhandlungsführung: Steuerung des gesamten Sales-Zyklus – von der Erstansprache über Angebotserstellung bis zum erfolgreichen Vertragsabschluss.
• Zusammenarbeit im Team: Enge Abstimmung mit Presales, Marketing und Partnermanagement zur effizienten Marktbearbeitung.
• Marktbeobachtung: Aktive Beobachtung von Markttrends und Wettbewerbern zur Identifizierung neuer Geschäftschancen.

Senior Solution Engineer – Workload Automation ANOW! Suite

Technical Customer Success Manager – Workload Automation

Key Account Manager – Neukundengewinnung