Best Western Hotels & Resorts

Brand Management Administration Representative

Best Western Hotels & Resorts

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • United States

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About the role

  • Supports business initiatives by providing administrative support to Best Western’s members and internal staff
  • Maintains data integrity and archives by safeguarding sensitive information
  • Provides documents and reports for internal departments
  • Acts as liaison for existing hotel members by interpreting and communicating company policies
  • Communicates diplomatically, internally and externally, via email, letters, and telephone/teleconference
  • Performs administrative duties by maintaining files and updating multiple tracking systems and databases
  • Ensures databases are accurate
  • Reviews tracking systems, researches and prepares effective correspondence to hotel members regarding compliance
  • Gathers, prepares, and reviews detailed and sensitive information for Board of Directors
  • Coordinates the production of documents used by the Board and Executive Team for critical decisions
  • Provides follow up and support to Board decisions through monitoring property adherence

Requirements

  • Minimum 2 years related experience in a corporate and/or fast paced administrative environment
  • High School diploma or equivalent certification
  • Intermediate proficiency in Microsoft Office Suite and related business software
  • May require advanced proficiency in specific applications
  • Must demonstrate attention to detail
  • Must be able to multi-task and have ability to prioritize tasks based off importance while still meeting deadlines
Benefits
  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Paid company holidays and personal holidays to celebrate what’s important to you
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data integritydocument preparationreport generationtracking systemsdatabase managementcompliance researchadministrative supportfile maintenancecorrespondence preparationMicrosoft Office Suite
Soft Skills
attention to detailmulti-taskingprioritizationcommunicationdiplomacyorganizational skillssupportliaisonresearchmonitoring
Certifications
High School diplomaequivalent certification