Best Western Hotels & Resorts

Director, Strategic Partnerships – OTA Distribution & Marketing

Best Western Hotels & Resorts

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • United States

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Job Level

Lead

About the role

  • Oversee global OTA partners, ensuring alignment and successful collaboration to achieve business results.
  • Act as a primary contributor to overall distribution strategies across all channels, including OTAs, wholesalers, metasearch, and emerging platforms.
  • Build and nurture strong relationships with partners and stakeholders, proactively seeking opportunities for growth.
  • Negotiate strategies and contracts with partners while collaborating with internal stakeholders.
  • Conduct regular meetings (virtual and in-person) to maintain visibility and communicate status updates on key initiatives.
  • Leverage AI tools, industry data, and insights to monitor performance, identify trends, and optimize distribution strategies across the ecosystem, while proactively synthesizing and sharing these findings with key stakeholders to inform decisions and drive alignment.
  • Utilize professional connections and market intelligence to inform strategic decisions and uncover new opportunities.
  • Drive continuous improvement through innovation, technology, and process optimization for operational efficiency.
  • Proactively collaborate with hoteliers to ensure distribution success aligned with company goals.
  • Establish strategies and deliver results in a constantly evolving landscape with multiple layers of complexity.
  • Analyze complex distribution challenges and develop innovative, AI-informed solutions to yield efficiencies and measurable results.
  • Maintain agility to adapt quickly to market changes, partner needs, and internal priorities.
  • Lead and mentor a dynamic direct and indirect team, fostering a culture of creativity, collaboration, and continuous improvement.

Requirements

  • 8+ years in hospitality distribution partnership management, business development, or related field.
  • Proven ability to lead major distribution partnerships and negotiations for successful outcomes.
  • Demonstrated success in managing partner contracts and delivering results.
  • Strong understanding of OTAs, wholesalers, metasearch, and global distribution strategies.
  • Experience leveraging AI, industry data, and professional networks for decision making and performance optimization.
  • Demonstrated experience leveraging AI-driven tools.
  • Ability to quickly gain knowledge of partnerships and distribution landscape.
Benefits
  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Paid company holidays and personal holidays to celebrate what’s important to you
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hospitality distribution managementbusiness developmentnegotiationcontract managementdistribution strategyperformance optimizationAI-driven toolsdata analysisprocess optimizationinnovation
Soft Skills
relationship buildingcollaborationcommunicationleadershipagilitycreativitymentoringstrategic thinkingproblem solvingcontinuous improvement