
Customer Support Specialist, German-Speaking
Best Hire Career Fairs
full-time
Posted on:
Location Type: Remote
Location: Greece
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Salary
💰 €1,300 per month
About the role
- Providing customer support via phone, email, and chat in German
- Assisting customers with product inquiries, orders, and troubleshooting
- Delivering clear, empathetic, and solution-oriented assistance
- Maintaining high levels of customer satisfaction and service quality
- Accurately documenting customer interactions in the CRM system
- Collaborating with internal teams to improve the customer journey
Requirements
- Native or near-native German (C1–C2)
- Good English level (B2) for internal communication and training
- Strong communication and problem-solving skills
- Customer-oriented mindset and positive attitude
- Ability to work independently in a remote environment
- EU citizenship or valid work permit for Greece
Benefits
- Relocation Package
- Flight ticket to Greece covered
- Initial hotel accommodation
- Support finding permanent housing
- Remote Work Setup
- Company equipment provided
- Work comfortably from home anywhere in Greece
- Attractive Bonus Structure
- Earn up to €500/month in performance bonuses
- Career Development
- Continuous training programs
- Internal mobility and promotion opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM systemproduct inquiriestroubleshooting
Soft Skills
strong communication skillsproblem-solving skillscustomer-oriented mindsetpositive attitudeempathysolution-oriented assistance