Best Hire Career Fairs

Customer Support Specialist, English / Irish English Speaker

Best Hire Career Fairs

full-time

Posted on:

Origin:  • 🇵🇹 Portugal

Visit company website
AI Apply
Manual Apply

Job Level

Junior

About the role

  • Deliver high-quality customer support via phone, email, and chat
  • Assist clients with inquiries related to banking, financial services, and insurance
  • Provide accurate information and ensure compliance with company procedures
  • Maintain excellent communication standards to guarantee customer satisfaction
  • Work in a rotating schedule to ensure service coverage Monday to Sunday
  • On-site role based in Lisbon with relocation support offered

Requirements

  • Native Irish English speaker OR non Native with C1/C2 level of English
  • Minimum 12 months of experience in Customer Service or Banking/Financial Services/Insurance in Ireland
  • Strong customer-oriented mindset with excellent communication skills
  • Ability to work in a fast-paced and multicultural environment
  • Ability to work rotating schedule (Monday to Sunday, 24/7 operations, rotative shifts)