Best Friends Animal Society

Shelter Partnerships Coordinator

Best Friends Animal Society

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Salary

💰 $20 - $23 per hour

About the role

  • Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day.
  • Coordinate and conduct shelter partner support activities including working directly with shelter staff on a day-to-day basis as needed on sustainable lifesaving programs in accordance with partnerships, MOUs or contracts, including participating in direct, hands-on lifesaving work.
  • Lead and empower volunteers and volunteer teams in support of programs with the goal of utilizing volunteers to the greatest extent possible to expand Best Friends lifesaving capacity; deliver and lead superior customer service.
  • Serve as a mission ambassador, representing Best Friends’ mission and vision within partner shelters; supporting training, mentoring; participate in developing resources for partner shelters on proven programs support their success in achieving no-kill; support the maintenance of statistics within targeted partners shelters.
  • Develop comprehensive knowledge of Best Friends’ and community partner programs to best match individuals and organizations to opportunities to support lifesaving or deliver or receive services.
  • Assist or oversee the creation of engaging content for social media platforms, to include creation and/or editing of written, video, and photo content. Work collaboratively with other departments and marketing teams to identify engagement opportunities with social media and PR to support lifesaving outcomes and programmatic needs at the center. Represent Best Friends in media relations when requested and ensure to maintain Best Friends’ voice across all communications.
  • Assist other teams in providing basic care such as feeding, cleaning, walking, and medicating animals housed or transported within Best Friends’ vehicles, buildings, or facilities; follow all policies and local standard operating procedures when completing daily functions to ensure health and safety standards are upheld.
  • Work collaboratively with and assist Best Friends’ team members in all areas of operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping.
  • Responsible for maintaining a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.

Requirements

  • Background in animal sheltering working or volunteering in an animal shelter, preferably in a municipal, government or private shelter with contractual animal control responsibilities; ability to work in an environment that is not no-kill, remaining professional, nonjudgmental, and supportive of that shelter’s staff.
  • Experience with and ability to drive large multi-passenger vehicles.
  • Experience leading teams and implementing programs preferred but not required.
  • Strong communication skills.
  • Bilingual or multi-lingual skills preferred but not required.
  • Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process.
  • Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats.
  • Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands.
  • Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved.
  • Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
animal shelteringdriving large multi-passenger vehicleshandling cats and dogsidentifying medical characteristics of animalsidentifying behavioral characteristics of animalsprogram implementationdata entryrecordkeepingcontent creationsocial media management
Soft Skills
strong communication skillsinterpersonal skillsteam playercustomer-centric approachproblem solvingorganizational skillsresourcefulnessflexibilityinitiativeprofessionalism