Best Foot Forward

Business Intelligence Analyst

• Take the lead position on creating and analyzing data reports on Operations team activity.
• Develop and maintain reporting tools and dashboards to track key performance indicators (KPIs).
• Analyze reports and trends and provide recommendations on a weekly, monthly, and quarterly basis.
• Analyze call center performance metrics to identify trends, areas for improvement, and opportunities for efficiency gains.
• Utilize historical data and forecasting models to develop competitive and strategic pricing strategies for new contracts, including the development of a standardized pricing model.
• Provide regular and ad-hoc reports to stakeholders, including recommendations for performance enhancements.
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Provide support for additional ad-hoc analysis as needed for company initiatives.
• Daily client inventory management (creating, moving and removing campaign worklist)
• Workload placement assigned by client.
• Build Sequel logic Blocks to pull data.
• Collaborate with clients to understand reporting requirements and expectations.
• Design, develop, and maintain client-specific reporting solutions tailored to meet their unique needs.
• Ensure the accuracy, completeness, and timeliness of client reports.

Data and Reporting Analyst

Business Development Rep

• Prospect, develop, and close new business opportunities with health plan executives across Quality, Population Health, Stars, HEDIS, VPs, and CMOs
• Own the full sales cycle from lead generation through contract close as an individual contributor
• Tailor consultative pitches to demonstrate how BFF solutions drive measurable outcomes (e.g., Stars improvement, HEDIS compliance, financial performance)
• Represent BFF at national and regional industry conferences to elevate brand visibility and generate opportunities
• Partner with Marketing, Strategy, and Operations to design tailored proposals and ensure seamless onboarding of new clients
• Maintain accurate pipeline metrics, forecasting, and deliver business intelligence to leadership
• Identify new payer opportunities and expand into untapped markets to support long-term strategic growth

Data and Reporting Analyst

Senior Business Development Manager