Best Buy Canada

IT Support

• Own the domain technology roadmap — current-state assessment, target-state architecture, capability maps, and sequenced transition plans aligned to enterprise investment cycles.
• Lead architecture governance, including design reviews, architecture decision records (ADRs), and standards of compliance across your domain.
• Partner with product, engineering, and business teams to evaluate technology options, define integration patterns, and ensure solutions align with enterprise standards and long-term strategy.
• In the reverse logistics / supply chain role, define and evolve end-to-end architecture for the returns lifecycle — return initiation, routing, triage, refund orchestration, restock, refurbishment, and secondary-market disposition.
• Architect integrations across order management (OMS), warehouse management (WMS), transportation management (TMS), inventory, finance, and carrier ecosystems.
• Partner with Supply Chain, Store Operations, and Customer Care leaders to drive improvements in return cycle time, recovery value, and cost-to-serve.
• In the store systems & omnichannel role, define and evolve the target-state architecture for unified commerce, ensuring seamless customer and associate experiences across digital and physical channels.
• Architect the POS and store operations platform landscape, including modernization strategies, cloud-native POS, and associate-facing applications.
• Design omnichannel fulfillment architecture — BOPIS, curbside pickup, ship-from-store, endless aisle, and store-to-store transfers.

Enterprise Architect

Procurement

• Own and manage home computing accessories marketplace category.
• Drive P&L results through pricing, margin management, and commercial trade-offs.
• Set and execute category strategy, including assortment, planograms, and ongoing optimization.
• Manage and grow marketplace partner relationships.
• Analyze market and industry trends to inform data-driven decisions.
• Partner cross-functionally to optimize assortment, pricing, and promotions.

Category Manager – II

Backend Engineer

• Collaborate with engineers and product owners with a flexible, team-first mindset
• Develop, test, debug, and demonstrate your work in an agile environment
• Take initiatives in proposing and implementing application changes to address business needs
• Strengthen your leadership skills by giving technical direction to peers

Intermediate Java Developer

Digital Marketing

• Own the end-to-end marketing relationship with Marketplace sellers, serving as main marketing point of contact and focusing on strategic planning, relationship building and business growth
• Analyze performance across CPC, CTR, ROAS, revenue, SOV, and visibility
• Onboard Marketplace sellers into Sponsored Products and Sponsored Brands
• Manage, optimize, and pace Sponsored Products & Sponsored Brands campaigns
• Build high performance advertising plans that achieve measurable business & sponsored brand outcomes
• Partner and educate marketplace sellers on how to effectively conduct marketing campaigns through presentations, reviews, and one-on-one support
• Identify opportunities to grow Marketplace advertising revenue

Digital Marketing Specialist, Paid Search

Learning and Development

• Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources
• Partner with SMEs and cross-functional teams to identify key strategic priorities for training
• Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities
• Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge
• Facilitate virtual, hybrid, and in-person learning programs
• Coach presenters on facilitation and presentation skills

Learning Specialist

Communications

• Support the internal communications team to compile and distribute content that informs and engages team members across various mediums – digital, email, TV screens, in-store, video, presentations.
• Aggregate and send e-newsletters and other recaps to large groups of employees at Best Buy Canada.
• Manage and execute ad hoc and regular communications that celebrate and highlight people and teams across the business (corporate, distribution centres, and stores).
• Monitor inboxes, and maintain content calendars, weekly reports, and corporate and event trackers.
• Support the execution of online, hybrid and in-person events and meetings, including town hall meetings and other corporate events.
• Track and measure the success of communications channels and create regular performance reports to inform the internal communications strategy.
• Manage and maintain content on the intranet portal and other communication platforms.

Senior Communications Coordinator

Bilingual

• Schedule service appointments and respond to customer inquiries
• Record details in the contact center system
• Use technical knowledge to determine the appropriate statement of work

Bilingual Service Scheduling Agent – Contract

Supply Chain

• Oversee all supply chain operations involving 3PL partners, web carriers, and distribution center appointment scheduling
• Act as the central point of communication for supply chain activities, including transportation and DC coordination
• Conduct regular coaching and performance reviews while providing ongoing guidance and development opportunities for all associates
• Manage and maintain communication across supply chain operations to ensure service levels are met
• Oversee key functions including appointment scheduling, inventory and warehouse operations, vendor onboarding, customer escalations, and backorder management
• Coordinate and communicate project and holiday planning activities across internal teams, DCs, and 3PL partners
• Maintain and update performance metrics and review internal processes for continuous improvement

Supervisor – Supply Chain Operations

Administration

• Support smooth product launches of the latest and greatest tech.
• Own the SKU setup process by collecting, validating, and entering complete product information from vendors.
• Execute pricing changes and data entry with a high level of accuracy.
• Analyze trends and identify any potential issues early.
• Work cross‑functionally with the senior buyer, assistant buyer, and demand planner, and other internal partners to support the category strategy.

Category Administrator

Data Analyst

• Conduct problem research, deep-dive analysis, and advanced analytics.
• Design high-impact reports and visuals to tell compelling data stories.
• Tackle complex challenges and enable data solutions using standard and advanced analytics.
• Design and implement experiments that influence customer experience.
• Build and maintain scalable reporting and machine learning models.

Senior Data Analyst

Engineer

• Design and implement scalable self-service capabilities across our engineering platforms
• Improve developer experience by simplifying onboarding, deployment, and operational workflows
• Translate architectural designs into production-grade implementations
• Drive platform reliability, security, and performance improvements aligned with industry best practices
• Maintain our platforms using Infrastructure as Code (IaC) and configuration management
• Collaborate with Tech Leads, developers, and operations teams to ensure platform capabilities meet evolving business needs
• Participate in support rotation, including occasional after-hours response, to maintain platform stability
• Maintain clear technical documentation to support knowledge sharing and platform adoption
• Mentor and guide junior engineers, raising overall engineering standards.

Senior Platform Development Engineer – Fixed Term

Customer Success Manager

• Orchestrate the end-to-end execution of partner marketing campaigns, working WITH internal stakeholders across teams.
• Develop and execute campaigns from briefing to reporting, manage projects, and act as the main contact for all project inquiries.
• Liaise with vendors and creative partners to establish creative guidelines, gather marketing assets and provide clear marketing direction to internal partners.
• Coordinate the completion of post-wrap up reports with visuals, channel-specific metrics and campaign analysis.
• Support your Digital Retail team with category sales event and campaign execution as required.
• Look for new and upsell opportunities to grow partner advertising investment.

Partner Success Specialist

• Investigate and troubleshoot complex performance bottlenecks for applications across environments.
• Collaborate with teams to understand requirements and write performance test plans.
• Analyse and optimize test results for applications.
• Automate performance testing and processes.
• Deploy new and existing applications to the performance testing environment as per the release schedule.

Performance Engineer II

• Support Secondary Markets customers with transactions, returns, pick-ups, and more
• Manage and update product listings, ensuring they are accurate, visually appealing, and optimized for search
• Monitor performance metrics, offering insights and suggestions for improvement
• Analyze opportunities to strengthen online business channels
• Create reports to study trends that can be used to make recommendations
• Collaborate with team members to ensure the quality of product descriptions and images
• Partner with internal teams to understand their business needs and propose action plans for their growth