Best and Less Travel

Travel Consultant, Multilingual

Best and Less Travel

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Determine clients' requirement for travel and advise itineraries based on best routes and cost.
  • Make and confirm reservations using GDS
  • Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
  • Interpret fare rules and advise fare rules and conditions to clients
  • Collects payments and issues clients' receipt, relevant documentation, tickets for travel.
  • Advise schedule changes to clients in timely manner
  • Follow internal workflows using CRM and mid-office applications
  • Make follow-ups and convince clients
  • Be professional, and positive in handling clients

Requirements

  • Required minimum of two years of experience as a Travel Consultant
  • Knowledge of Indian Regional language Required, preferably Bengali, Kannada, Malayalam, Marathi, Tamil or Telugu
  • Must be proficient in GDS
  • Must be computer literate, familiarity with Microsoft Office or Google Docs
  • Should be familiar with any CRM
  • Must have good communication skills and Customer Service skills
  • Willingness and ability to learn
Benefits
  • Salary Package - Best of Industry
  • Incentives
  • Provident Fund
  • Generous leave entitlements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GDSCRMMicrosoft OfficeGoogle Docs
Soft Skills
communication skillscustomer service skillsprofessionalismpositive attitudeconvincing skillsability to learn