Dental Admin Assistant – BIL
Berry Virtual
full-time
Posted on:
Location Type: Remote
Location: Nicaragua
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About the role
- Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
- Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
- Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
- Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
- Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
- Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
- Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
- Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
- Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.
Requirements
- Proven experience in the dental healthcare industry.
- Proficiency in English communication, both written and verbal.
- Proficient in dental EHR and EMR systems.
- Strong customer service and critical thinking skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Strong problem-solving skills and ability to work with minimal supervision.
- Willingness to work in US time zones (PST, EST, CST).
- High school diploma or equivalent.
- **System and Work Setup Requirements:**
- Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
- Processor: Intel Core i5 7th Generation or higher (or equivalent).
- Memory: 8 GB RAM.
- Storage: 256 GB SSD or HDD with at least 50% free space available.
- Webcam: 720p resolution or higher.
- Operating System: Windows 10 or later (or equivalent).
- Audio Equipment: Noise-canceling earphones or headset.
- Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.
Benefits
- Permanent remote work setup
- Competitive starting rate paid in USD
- Internet Allowance
- Medical Allowance
- Retirement Fund
- Paid US holidays
- Paid Vacation and Sick Leaves
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
appointment schedulingcalendar managementmedical record keepingbilling and codinginsurance verificationEHR systemsEMR systemsdata entrymedication managementpre-authorizations
Soft Skills
communication skillscustomer servicecritical thinkingproblem-solvingability to work independentlyteam collaborationorganizational skillsattention to detailtime managementadaptability
Certifications
high school diploma