Bernoulli Educação

Consultant – Experience in Educational Technology

Bernoulli Educação

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Use of technological solutions - Ensure that the schools served adopt and use educational platforms and tools, promoting their integration into daily teaching practices.
  • Personalized and effective training - Deliver training sessions tailored to each school's needs, ensuring at least the targeted level of active participation and achieving a satisfaction rate above the target in feedback.
  • Prompt resolution of requests - Resolve technical requests within the established SLA, maintaining an active and accessible channel for ongoing support.
  • Develop strategic plans - Create and implement action plans specific to each school based on prior diagnostics and aligned with technological priorities.
  • Monitoring and impact analysis - Produce quarterly reports demonstrating improvements in the usability of the tools.
  • Continuous improvement and proactivity - Identify opportunities for technological improvements and innovations, implementing customized solutions to optimize results in the schools served.
  • Relationship building and retention - Establish trust-based relationships with schools, ensuring active engagement and achieving satisfaction metrics above target in service interactions.
  • Alignment with organizational strategies - Actively participate in meetings and internal planning to ensure actions and deliverables align with organizational objectives and contribute to overall results.

Requirements

  • Proficiency with Educational Technology Tools: Experienced in using and configuring school management platforms, virtual learning environments (VLEs) / Learning Management Systems (LMS), and educational technical support tools.
  • User Training and Development: Skilled at delivering in-person and online training focused on education technology for different audiences (school leaders, teachers, and technical teams).
  • Educational Data Analysis: Ability to interpret metrics and reports from technology tools to guide strategy and decision-making within schools.
  • Technical Support: Knowledge to diagnose and resolve issues related to educational platforms.
  • Interpersonal Communication: Clear and assertive verbal and written communication skills to interact with diverse client profiles and stakeholders.
  • Adaptation to Technological Innovations: Commitment to continuously update knowledge of new trends and tools in the educational technology market.
  • Planning and Organization: Ability to create service schedules and tailor support strategies according to the specific demands of each engagement.
  • Valid driver’s license (Category B) and availability for frequent travel.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Educational Technology ToolsSchool Management PlatformsVirtual Learning EnvironmentsLearning Management SystemsEducational Technical SupportEducational Data AnalysisTechnical SupportUser TrainingMetrics InterpretationService Scheduling
Soft Skills
Interpersonal CommunicationAdaptation to Technological InnovationsPlanningOrganizationRelationship BuildingProactivityContinuous ImprovementActive ParticipationTrust BuildingFeedback Analysis
Certifications
Valid Driver’s License (Category B)