Responsible for designing customer experiences for a variety of internal and external facing applications.
Initiates ownership of the design strategy for multiple digital products, leveraging data and user research to define a seamless experience across platforms.
Highly collaborative, hands-on, and partners with various Product, Engineering, and Marketing stakeholders to ensure a customer-focused and engaging experience at every interaction.
Reports To: AVP or Director, Business Applications.
Some travel may be required.

Requirements

Education: Bachelor's degree in Interactive/User Design or equivalent from four-year college or university required.
Experience: A minimum of five (5) years of experience as a UI/UX Designer with demonstrated ability designing web and mobile experiences for consumers. Experience participating in full product cycle, concept to launch. Experience designing complex solutions for complete digital environments. Hands-on experience using wireframe tools (e.g., Figma, Axure, Photoshop, Illustrator, etc.). Experience with IE, Chrome, and iOS platforms.
Technical Skills: Subject matter expert for user experience, visual design, interactive design, user research, information architecture, and design principles. Content strategy a plus. Knowledge of major browsers and cross-browser/platform/device compatibility issues. Technical acumen with web technologies - HTML, CSS, JS (iQuery, React, Angular, etc.).
Math and Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where some limited standardization exists. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Innovation and Initiative: Recognizes opportunities and initiates action to capitalize on them. Employs sound judgment in determining how innovations will be deployed to produce higher return on investment. Analyzes previously used concepts, processes or trends to devise new efficiencies or approaches not obvious to others. Thinks expansively by combining ideas in unique ways or making connections between disparate ideas.
Conceptual Thinking: Actively and continuously gains new insight to the latest trends or practices for mobile and web design. Identifies the relevant areas that need further development or improvements in end-user experiences.

Benefits

Paid Time Off
Paid Holidays
Retirements Savings Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Long Term Disability Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UI/UX DesignUser ExperienceVisual DesignInteractive DesignUser ResearchInformation ArchitectureHTMLCSSJavaScriptContent Strategy

Soft Skills

CollaborationProblem SolvingInnovationInitiativeConceptual Thinking

Certifications

Bachelor's degree in Interactive/User Design