Director of Property Claims
Berkshire Hathaway GUARD Insurance Companies
full-time
Posted on:
Location Type: Hybrid
Location: Conshohocken • New Jersey • Pennsylvania • United States
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Salary
💰 $110,000 - $180,000 per year
Job Level
About the role
- Lead and develop a multi-line, high volume, property claim adjusting team and estimate review team, ensuring quality control and accountability
- Oversee the end-to-end claim lifecycle of non-litigated property claims, including catastrophe (CAT) events, ensuring timely, accurate, compliant and customer-focused resolution
- Drive consistency in streamlined claim handling practices, comprising of reserving, coverage application, estimating and documentation
- Identify trends and recommend improvements to reduce cycle time, control severity and minimize expense leakage
- Monitor and manage vendor performance, confirming adherence to service, quality, and cost expectations
- Partner with internal stakeholders (e.g. UW, Legal, Subrogation, Loss Control, etc.) on claim trends and business needs to support operational alignment
- Provide oversight and direction on escalated claims, maintaining focus on resolution without litigation where appropriate
Requirements
- Bachelor’s degree in Business, Insurance, Risk Management, or related field preferred.
- 7–10+ years of property claims experience, including commercial property and/or inland marine
- Minimum of 3-5 years of leadership experience with direct accountability for team performance and outcomes
- Demonstrated experience using data and metrics to manage claim operations and managing vendor performance and expense control strategies
- Professional designations (e.g. CPCU, AIC, etc.) preferred
- State adjuster licenses as required
Benefits
- Hybrid schedule: 2 days remote / 3 in‑office
- Predictable hours (no nights, weekends, or holidays)
- Competitive pay + generous PTO
- Medical, dental & vision starting day one
- 401(k), tuition reimbursement & longevity bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property claimsestimate reviewclaim lifecycle managementcatastrophe claimscoverage applicationestimatingdocumentationdata analysisvendor performance managementexpense control strategies
Soft Skills
leadershipquality controlaccountabilitycustomer focustrend identificationimprovement recommendationoperational alignmentoversightresolution focusstakeholder partnership
Certifications
CPCUAICstate adjuster licenses