Service Operations Intern
Berkshire Hathaway GUARD Insurance Companies
internship
Posted on:
Location Type: Office
Location: Wilkes Barre • Pennsylvania • United States
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Job Level
About the role
- Support daily workflow activities and operational processes
- Assist with running and tracking loss run requests and related documentation
- Use Microsoft Excel and Word to update reports, spreadsheets, and records
- Communicate professionally with internal teams and external contacts
- Help ensure accuracy, organization, and timely completion of tasks
- Juggle multiple priorities in a fast‑paced, service‑focused environment
Requirements
- Enrollment in a 4-year degree program in business administration or related field
- Strong Microsoft Word and Excel skills
- Excellent attention to detail and organizational abilities
- Customer service mindset with clear, professional communication skills
- Ability to multitask, prioritize, and meet deadlines
- Positive attitude and eagerness to learn
Benefits
- Hands‑on experience in service operations and business support
- Exposure to real workflows and processes used in a professional setting
- Mentorship and guidance from experienced team members
- Transferable skills in organization, communication, and multitasking
- A resume‑building internship with meaningful responsibilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft ExcelMicrosoft Word
Soft Skills
attention to detailorganizational abilitiescustomer service mindsetprofessional communicationmultitaskingprioritizationmeeting deadlinespositive attitudeeagerness to learn
Certifications
enrollment in a 4-year degree program