Berkshire Hathaway GUARD Insurance Companies

Learning Technology Administrator

Berkshire Hathaway GUARD Insurance Companies

full-time

Posted on:

Location Type: Hybrid

Location: Conshohocken • Pennsylvania • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $55,000 - $90,000 per year

About the role

  • The Learning Technology Administrator is responsible for the daily operation, configuration, and optimization of the organization’s learning technologies, including the Learning Management System (LMS), authoring tools, and other platforms.
  • This role supports the delivery of training programs, ensures data integrity, and provides technical and administrative support to learners, instructors, and content developers.
  • The role also leverages technology to ensure the efficiency and effectiveness of learning solutions.
  • Manage user accounts, permissions, and role-based access within the LMS.
  • Maintain course catalogs, learning paths, and training assignments.
  • Troubleshoot technical issues and provide Tier 1 support to users.
  • Coordinate with IT and vendors to ensure system stability and integrations (e.g., SSO, HRIS sync).
  • Build and configure courses using SCORM/xAPI-compliant content, videos, PDFs, and interactive modules.
  • Collaborate with other business units and instructional designers and SMEs to develop/update and publish new/existing courses.
  • Maintain a centralized content library and archive outdated materials.
  • Oversee the usage of authoring tools and other learning technologies to create engaging and effective learning content.
  • Generate and distribute reports on course completion, certification, and compliance metrics.
  • Monitor training deadlines and send automated reminders to learners.
  • Support audits by ensuring accurate training records and documentation.
  • Serve as the primary point of contact for LMS-related inquiries and learner issues.
  • Resolve access, navigation, and course enrollment problems in a timely manner.
  • Develop and maintain user guides, FAQs, and training for system users.
  • Provide onboarding support for new hires and managers on LMS navigation.
  • Participate in vendor demos and system upgrades.
  • Stay current on learning technology trends and recommend improvements.
  • Leverage learning technologies to enhance the learner experience and improve training efficiency.

Requirements

  • Bachelor’s degree in Instructional Technology, HR, Business, related field or 2+ years of experience administering an LMS (e.g., KnowBe4, Workday Learning, Cornerstone).
  • Strong technical aptitude and familiarity with SCORM, xAPI, and LMS data structures.
  • Excellent organizational, communication, and problem-solving skills.
  • Preferred Qualifications: Experience with compliance training and reporting in regulated industries.
  • Familiarity with e-learning authoring tools (e.g., Articulate, Adobe Captivate).
  • Knowledge of accessibility standards and mobile learning best practices.
Benefits
  • Competitive compensation
  • Healthcare benefits package that begins on first day of employment
  • 401K retirement plan with company match
  • Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
  • Up to 6 weeks of parental and bonding leave
  • Hybrid work schedule (3 days in the office, 2 days from home)
  • Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
  • Tuition reimbursement after 6 months of employment
  • Numerous opportunities for continued training and career advancement
  • And much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Learning Management System (LMS)SCORMxAPIdata integritycourse catalog managementtechnical supportauthoring toolscompliance trainingreportingaccessibility standards
Soft Skills
organizational skillscommunication skillsproblem-solving skills