Senior Claims Business Process Engineer
Berkshire Hathaway GUARD Insurance Companies
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • New Jersey • United States
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Salary
💰 $150,000 - $200,000 per year
Job Level
About the role
- The Senior Claims Business Process Engineer drives strategy, optimization, and transformation across the Property & Casualty (P&C) Claims organization.
- This senior‑level role leads a portfolio of cross‑functional process improvement initiatives, delivering measurable business outcomes tied to operational efficiency, customer experience, and claims financial performance.
- Acting as a trusted advisor to Claims executives and functional leaders, the Senior Process Engineer influences enterprise decision‑making, leads complex discovery and design efforts, and ensures alignment across Operations, Underwriting, Technology, Data, Legal, and Compliance.
- This role requires deep process engineering expertise, P&C insurance claims experience, and the ability to manage senior‑level stakeholders in a dynamic operating environment.
Requirements
- Bachelor’s degree in Business, Operations, Engineering, Data & Analytics, or related field.
- 5–8+ years of experience in process engineering, operations strategy, or business analysis — with significant experience in P&C Claims.
- Proven track record managing large, cross-functional portfolios and influencing senior leadership.
- Expertise in process improvement frameworks (Lean, Six Sigma, continuous improvement).
- Black Belt or similar credential preferred.
- Strong analytical capability, with experience using operational, financial, and customer experience data to inform decisions.
- Demonstrated ability to lead enterprise-scale transformation projects, technology modernization, and workflow redesign.
- Exceptional communication, facilitation, and executive storytelling skills.
Benefits
- Competitive compensation
- Healthcare benefits package that begins on first day of employment
- 401K retirement plan with company match
- Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
- Up to 6 weeks of parental and bonding leave
- Hybrid work schedule (3 days in the office, 2 days from home)
- Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
- Tuition reimbursement after 6 months of employment
- Numerous opportunities for continued training and career advancement
- And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process engineeringoperations strategybusiness analysisprocess improvement frameworksLeanSix Sigmadata analysisworkflow redesigntechnology modernizationclaims financial performance
Soft skills
analytical capabilitycommunication skillsfacilitation skillsexecutive storytellinginfluencing senior leadershipstakeholder managementcross-functional collaborationstrategic thinkingproblem-solvingadaptability
Certifications
Black Belt