Senior Salesforce Product Analyst
Berkadia
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Understand the product/initiative vision, strategy, roadmap, and OKRs.
- Comprehend product features and functionalities, the value they provide, and the problems they solve for upcoming releases.
- Elicit requirements from internal and external user/stakeholder feedback.
- Record use cases and scenarios using common formats, linking them to business context/needs with complete user stories and clear acceptance criteria.
- Distinguish between functional and non-functional requirements.
- Accept or reject delivered work based on acceptance criteria.
- Participate in ensuring quality deliverables.
- Work collaboratively and effectively within cross-functional teams.
- Analyze existing platforms and processes to make technical and functional recommendations.
- Conduct stakeholder research via workshops, one off meeting and via analysis of existing documentation.
- Own and manage the product backlog and assist with product roadmap.
- Actively participate in all Agile/Scrum events.
- Other duties as assigned.
Requirements
- Proven track record implementing Salesforce in a matrixed organization.
- Active Salesforce administration certification.
- Familiarity with project management tools (Monday.com, Smartsheet etc).
- Comfort managing scrum teams consisting of developers and designers.
- Supported history articulating product vision and customer expectations through agile artifacts (Ex: user stories, features and releases).
- Demonstrated history supporting product vision, strategy and roadmap execution.
- Ability to take to partners at all levels of the organization.
- Self-Starter who isn’t afraid to ask questions and challenge the status quo.
- Bachelor's degree or equivalent
- 5+ years of experience in a similar position
Benefits
- Monthly paid volunteer hours and donation matching to benefit our communities
- Employee Resource Groups that help you grow with us
- Fertility and family planning services
- Up to 12-weeks of fully paid parental leave
- Mental health care, including free counseling sessions:
- We'll help fund your learning journey with generous tuition reimbursement
- Pet insurance discounts
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce implementationAgile methodologyScrumUser storiesAcceptance criteriaProduct backlog managementStakeholder analysisFunctional requirementsNon-functional requirementsQuality assurance
Soft skills
CollaborationCommunicationSelf-starterProblem-solvingAdaptabilityLeadershipStakeholder engagementCritical thinkingOrganizational skillsInterpersonal skills
Certifications
Salesforce administration certificationBachelor's degree