BeOne Medicines

Director, Product Management – Customer Experience, Oncology

BeOne Medicines

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $187,100 - $247,100 per year

Job Level

Lead

Tech Stack

Cloud

About the role

  • Define and communicate a bold product vision and roadmap that connects BeOne’s mission to measurable patient and caregiver outcomes.
  • Lead end-to-end product lifecycle, from strategy and MVP definition through release, learning, and iteration.
  • Partner with engineering, UX research, design, marketing, and data science to deliver integrated, scalable experiences.
  • Use data, experimentation, and user research to identify friction points and build solutions that deepen engagement and trust.
  • Oversee platform integrations across Salesforce, CMS, analytics, and personalization tools, ensuring a unified data ecosystem.
  • Establish and monitor KPIs including engagement, satisfaction, performance, accessibility, and conversion.
  • Ensure full compliance with HIPAA, GDPR, and WCAG standards while maintaining frictionless user experiences.
  • Drive agile execution, sprint planning, and release management across internal and external partners.
  • Champion a customer-first culture, balancing measurable impact with empathy, inclusion, and accessibility.

Requirements

  • Bachelor’s degree in Business, Engineering, Computer Science, Design, or related field.
  • 10+ years of product management experience, ideally in healthcare, biotech, or digital health.
  • Proven ability to define strategy and deliver products that blend usability, scalability, and compliance.
  • Deep technical fluency with Salesforce CRM/Marketing Cloud, analytics, CMS, and web architecture.
  • Demonstrated success using data and behavioral insights to drive product optimization.
  • Excellent stakeholder management, cross-functional collaboration, and communication skills.
  • Strong understanding of regulatory and privacy frameworks in healthcare and patient engagement.
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata analysisuser researchagile executionMVP definitionKPI monitoringproduct optimizationplatform integrationweb architecturecompliance
Soft skills
stakeholder managementcross-functional collaborationcommunicationcustomer-first cultureempathyinclusionaccessibilityleadershipstrategic thinkingproblem-solving