BENNETT MOTOR EXPRESS MANAGEMENT, INC

Project Manager

• Coordinate daily shipment activity between shippers and contractors, including scheduling pickups and deliveries, confirming equipment requirements, and communicating load details.
• Serve as the primary point of contact for assigned shippers and contractors; proactively communicate load status, schedule changes, and delivery updates.
• Perform accurate and timely data entry of load information, rates, contractor assignments, check calls, and delivery confirmations into company systems.
• Monitor shipments in transit; identify and resolve service issues, delays, or exceptions, escalating to the Terminal Manager when appropriate.
• Build and maintain productive, professional relationships with contractors to support capacity, retention, and consistent service performance.
• Coordinate with Safety, Contractor Relations, and Recruiting to ensure contractors meet compliance and documentation requirements prior to dispatch.
• Assist with project-based freight, including planning multi-load moves, tracking project milestones, and reporting progress to customers and management.
• Maintain organized records supporting billing, settlements, and audit requirements; reconcile discrepancies between shipment documents and system entries.
• Support terminal reporting needs, including daily activity, revenue, and service metrics.
• Perform other duties as assigned to support terminal operations.

Project Manager – Coordinator