Systems Implementation Consultant, Sr. – Healthcare
Benner
full-time
Posted on:
Location Type: Hybrid
Location: Maringá • Brasil
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Job Level
About the role
- Lead complex implementations with autonomy, a systems perspective and a strong results focus.
- Work directly with clients, contributing to the technical and behavioral development of the team.
- Perform implementation and configuration of the Benner Saúde solution, remotely or on-site.
- Conduct user interviews, gather requirements and map processes.
- Deliver in-person or online training for implemented modules.
- Support data migration from legacy systems.
- Monitor the client throughout the implementation, ensuring alignment with business needs and adherence to deadlines.
- Provide ad-hoc support via phone, email or ticketing system.
- Assist the Project Manager in managing the schedule and resolving impediments.
- Serve as a technical reference for the implementation team, promoting knowledge sharing.
- Contribute to the improvement of internal processes by proposing enhancements based on field experience.
- Actively participate in the training and mentoring of junior consultants.
Requirements
- Senior Implementation Consultant with solid experience, strong analytical skills, process-oriented thinking and a customer-focused mindset.
- Proactive attitude, strong sense of responsibility and willingness to work autonomously and collaboratively.
- Bachelor’s degree in Accounting, Business Administration, Information Systems or related fields.
- Experience in the health plan/insurance segment (operadoras de saúde), either as an internal employee or as a vendor.
- Practical experience with administrative, accounting, financial, tax, billing, sales or inventory routines.
- Experience in implementation, support or configuration of management systems, especially in complex, multi-module environments.
- Participation in projects involving direct client interaction, user training and the conduction of technical meetings.
- Experience with data migration and process mapping.
- Desirable knowledge of SQL, VBA and database logic.
- Familiarity with ERP systems, healthcare-specific solutions or integrated platforms will be considered a plus.
- Basic understanding of system integrations and data analysis.
Benefits
- Meal/food voucher 🥗
- Health insurance 🩺
- Life insurance 🥰🏘️
- Dental plan 🦷
- Birthday day off 🎉
- Transportation voucher 🚍
- Corporate University: IPED / Allura — free corporate education platform 📚
- Certification incentive: Additional compensation per certification according to company policy (after 3 months with the company) 📚
- Education assistance: Reimbursement of up to 50% for Postgraduate or MBA programs (after 3 months with the company) 📚
- Marriage assistance (after 1 year)
- Childcare assistance: amounts adjusted annually for children up to 60 months
- Maternity/paternity package: hospital discharge kit for the baby 👩🏽🍼
- TotalPass (wellness benefit) 💪🏼
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLVBAdata migrationprocess mappingimplementationconfigurationmanagement systemsdata analysishealthcare-specific solutionssystem integrations
Soft Skills
analytical skillsprocess-oriented thinkingcustomer-focused mindsetproactive attitudesense of responsibilityautonomous workcollaborative workknowledge sharingtrainingmentoring