Customer Service, Sales Administrator
Benjamin Moore
full-time
Posted on:
Location Type: Office
Location: United States
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About the role
- Order processing
- Receiving and processing telephone, email and internet orders
- Responding to in-bound customer enquiries via telephone
- Email including order taking
- Product and colour support and issue resolution
Requirements
- Excellent communication skills.
- Will be required to communicate with professional painter, homeowner and designer customers over the telephone.
- Knowledge or experience in the paint industry would be advantageous.
- Outstanding customer service Will be required to support customers in a helpful, friendly, knowledgeable and efficient manner to deliver outstanding customer service.
- Works well under pressure Will be required to stay calm and positive in a busy and fast paced work environment.
- IT literate Will be required to process customer’s orders efficiently through various computer-based systems, with strong attention to detail.
- Personal presentation is a must. Will be required to be well presented and to behave in a professional and courteous manner to customers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillsoutstanding customer serviceworks well under pressurestrong attention to detailpersonal presentation