Benefex

Platform Delivery Consultant

Benefex

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £27,500 - £35,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Own a portfolio of customers, responsible for new customers and renewals, leading smaller implementations and supporting Seniors/Leads on larger implementations
  • Gather and document customer requirements, producing detailed designs addressing specific customer needs while adhering to best practices
  • Design technical solutions ensuring feasibility within company technology
  • Configure OneHub to meet customer requirements
  • Guide customers through Customer Acceptance Testing (CAT) phase, ensuring communication and facilitating testing process
  • Self-organise and manage work schedule and future utilisation planning
  • Collaborate with internal and external stakeholders to ensure streamlined communications and successful outcomes
  • Proactively mitigate risks within project portfolio, working closely with the Manager to solve issues
  • Ensure project collateral and tracking measures are accurate at all times
  • Achieve high quality outcomes for customers measured against defects raised, timeliness and NPS

Requirements

  • Interest in technology (current role, self-study, education)
  • Ideally ability to programme in one language (C# / SQL knowledge would be preferred)
  • Some exposure or knowledge of Project Management
  • Managing multiple tasks across multiple stakeholders, managing risks and issues, prioritising workload
  • Logical & critical thinker, ability to systematically work through problems
  • Detail orientated, quality driven and a meticulous planner
  • Effective communicator, comfortable communicating complex, often technical, points to varied audiences
  • Ability to skilfully navigate difficult conversations with fairness and empathy
  • Team player
  • Problem solver
  • Must be based in the UK or Ireland
  • Unable to offer visa sponsorship (must have right to work in UK)