Benefact Group

Underwriter

• Analyze risks, assess underwriting submissions, and make sound decisions.
• Develop, negotiate, and manage a portfolio of accounts in alignment with Ecclesiastical’s strategic goals.
• Build and maintain strong relationships with customers, brokers, and internal stakeholders, providing exceptional customer service.
• Plan, prioritize, and manage individual tasks to meet agreed objectives and SLAs.
• Operate within the Ecclesiastical framework and promptly escalate potential risks.

Senior Underwriting Specialist

Infrastructure Engineer

• Deliver exceptional customer service while managing and prioritising workload, ensuring incidents, requests, and changes are handled and documented correctly.
• Provide expert guidance to users, influencing across the organisation and applying knowledge creatively to non‑standard situations.
• Maintain and support physical and virtual infrastructure, including hardware, data centres, communication rooms, and coordination with third‑party vendors.
• Contribute to business continuity activities, prepare and maintain operational documentation, and participate in the 24/7 infrastructure support rota.
• Plan, document, and execute small projects, managing risks, tracking progress, and contributing insights to IT strategy and best practice.