Benefact Group

Change Manager

Benefact Group

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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About the role

  • Lead end-to-end change management for large, complex and multi-stream programs and projects, partnering with project managers, sponsors and business owners to integrate change and delivery plans.
  • Conduct stakeholder analysis and change-impact assessments across people, processes, technology, and governance, identifying adoption risks and resistance early.
  • Support executives and senior leaders to act as visible, effective sponsors of change, coaching them to reinforce desired behaviours and maintain consistent messaging.
  • Design and deliver targeted communication and engagement plans, and coordinate capability uplift activities, including training needs analysis and learning materials, in partnership with People & Culture.
  • Define and manage readiness for go-live and transition, lead embedment planning, and monitor adoption through feedback, quality assurance and change success metrics.

Requirements

  • Demonstrable experience leading change management across large, complex programs, ideally within insurance, financial services or a regulated environment.
  • Proven ability to work with senior leaders and executives to build sponsorship and drive adoption across impacted teams.
  • Strong stakeholder management and communication skills, with the ability to tailor messaging and engagement to different audiences.
  • A structured but pragmatic approach to change.
  • Experience developing change management tools, templates and frameworks within a PMO or project delivery environment.
Benefits
  • Competitive salary - let's discuss it
  • Flexible, Hybrid working in modern CBD offices
  • Generous industry performance bonuses
  • Generous annual leave plus birthday, well-being, paid parental, volunteering & more
  • Tailored professional development programs
  • Recognised as the Best Australian Workplace for Fathers (2025)
  • Good Company Award Winner (2025)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementstakeholder analysischange-impact assessmentstraining needs analysiscommunication plansengagement plansadoption metricschange management toolstemplatesframeworks
Soft Skills
leadershipcoachingcommunicationstakeholder managementadaptabilitystrategic thinkingproblem-solvingcollaborationinfluencingtailoring messaging