Bendigo Health

Customer Support

• Provide a full range of application support activities for 350+ applications across Bendigo Health and the region
• Plan, research, test, configure, upgrade, patch and troubleshoot applications
• Occasionally work non-standard business hours
• Travel as required by the position
• Support technology solutions and mainstream ICT services within the Digital Services Division

Application Support Specialist

Assessor

• Conducting comprehensive assessments for older people within the Aged Care Planning Regional area of Victoria (VIC 3 – Loddon Mallee)
• Delivering high-quality, person-centred assessments that support older Australians in accessing appropriate aged care services
• Performing face-to-face needs assessments requiring travel within the Loddon Mallee and or remote assessments via telehealth
• Providing clinical expertise and guidance to Non-Clinical Aged Care Needs Assessors
• Ensuring assessments are accurate, holistic, and aligned with relevant aged care standards and policies
• Undertaking other functions such as delegation and triage