Benco Dental

Customer Support

• Receiving and responding to external and internal Institutional customer inquiries, issues, and orders; resolving issues/problems
• Reviewing and preparing bids, quotes, and RFPs
• Working with Universities/schools in preparation for kits or upcoming contracts
• Logging into the phone for scheduled hours
• Communicating with customers (external/internal) in a courteous, cordial, business-like and timely manner
• Accurately entering customer's orders via phone/fax/email for merchandise and small equipment
• Researching products directly with vendors or through the Internet
• Efficiently sending information to customers upon request

Customer Service Representative, Institutions