Account Executive
Benchmark Tool & Supply
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Respond to inbound inquiries and proactively reach out to prospective customers via phone, email, and other communication channels
- Maintain deep knowledge of machine control systems, construction tools, and related equipment to effectively support customer needs
- Lead customers through the entire sales cycle—from initial contact to closing—ensuring a positive and efficient experience
- Process orders accurately and coordinate with operations to ensure timely delivery
- Develop and maintain long-term customer relationships to drive new and repeat business
- Execute weekly route planning and manage assigned territory to maximize sales opportunities
- Demonstrate products, explain features, and highlight value propositions to prospective customers
- Work closely with Service & Support and Customer Service to share information and support a unified customer experience
- Address and resolve customer issues in a timely and professional manner
- Track pipeline activity, customer feedback, and market trends to support forecasting and strategy
- Monitor market conditions, competitor products, and pricing to stay informed and competitive
- Stay current on industry trends, new product developments, and competitive offerings
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- 5+ years of proven outside sales or customer relationship management experience
- Territory management and formal sales training experience required
- Experience in heavy equipment, compact equipment, or related industry strongly preferred
- Strong presentation, negotiation, and communication skills (written and verbal)
- Proficiency with CRM software and Microsoft Office Suite
- Strong organizational, time-management, and multitasking abilities
- Detail-oriented with excellent follow-up and problem-solving skills
- Ability to work independently and collaboratively across teams
- High energy, self-motivated, and driven to succeed
- Basic knowledge of equipment financing and accounting is a plus.
Benefits
- 100% employee paid medical insurance
- matching retirement plans
- paid time off
- opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales cycle managementterritory managementcustomer relationship managementpresentation skillsnegotiation skillsproblem-solving skillsequipment financing knowledgeaccounting knowledge
Soft skills
communication skillsorganizational skillstime-management skillsmultitasking abilitiesdetail-orientedfollow-up skillsindependent workcollaborative workhigh energyself-motivated