Benchmark Health

General

• Build and maintain ongoing, trust-based relationships with patients while providing longitudinal support, care coordination, and guidance tailored to individual needs
• Screen and assess patients for behavioral health symptoms and help patients navigate behavioral health services, including therapy, psychiatry, and community resources
• Collaborate with the care team to develop, communicate, and adjust treatment recommendations as appropriate
• Work with patients to set measurable, personalized goals using evidence-based approaches (e.g., behavioral activation, problem-solving treatment, motivational interviewing)
• Use validated screening tools (e.g., PHQ-9, GAD-7) to guide care, monitor patient progress, and proactively adjust support strategies as needed
• Serve as a liaison between patients, primary care providers, psychiatric consultants, and external behavioral health providers
• Participate in caseload consultation with psychiatric consultants and coordinate follow-up recommendations with the care team
• Maintain accurate, timely, and audit-ready documentation to support high-quality care, measurement-based care delivery, and billing requirements
• Partner with clinical and operations teams to improve workflows and patient experience

Behavioral Health Advocate