Behavioral Health Advocate

Benchmark Health

Behavioral Health Advocate at Benchmark Health providing personalized support and care coordination in behavioral health systems. Building trust-based relationships with patients to ensure they receive appropriate resources and interventions.

Posted 6/24/2026contractRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Build and maintain ongoing, trust-based relationships with patients while providing longitudinal support, care coordination, and guidance tailored to individual needs
Screen and assess patients for behavioral health symptoms and help patients navigate behavioral health services, including therapy, psychiatry, and community resources
Collaborate with the care team to develop, communicate, and adjust treatment recommendations as appropriate
Work with patients to set measurable, personalized goals using evidence-based approaches (e.g., behavioral activation, problem-solving treatment, motivational interviewing)
Use validated screening tools (e.g., PHQ-9, GAD-7) to guide care, monitor patient progress, and proactively adjust support strategies as needed
Serve as a liaison between patients, primary care providers, psychiatric consultants, and external behavioral health providers
Participate in caseload consultation with psychiatric consultants and coordinate follow-up recommendations with the care team
Maintain accurate, timely, and audit-ready documentation to support high-quality care, measurement-based care delivery, and billing requirements
Partner with clinical and operations teams to improve workflows and patient experience

Requirements

What you’ll need

Bachelor’s degree in a related field
2–5 years of professional experience in behavioral health or a related field
Experience with measurement-based care and structured goal-setting approaches (e.g., SMART goals, PHQ-9/GAD-7 tracking)
Strong ability to engage patients in goal-oriented, short-term interventions
Comfort working within structured care models that include documentation and care coordination requirements
Exceptional interpersonal and relationship-building skills; ability to build trust and rapport quickly
Strong organizational skills with the ability to manage multiple patient cases and documentation requirements concurrently
Strong documentation skills with attention to detail and quality standards
Ability to balance patient-centered care with structured workflows and expectations
Adaptability and flexibility in a fast-paced, early-stage startup environment

Benefits

Comp & perks

Schedule flexibility is expected in alignment with care delivery needs and contractual expectations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

behavioral healthcare coordinationevidence-based approachesmeasurement-based caregoal-setting approachesPHQ-9GAD-7documentationpatient assessmenttreatment recommendations

Soft Skills

interpersonal skillsrelationship-buildingorganizational skillsattention to detailadaptabilityflexibilitytrust-buildingcommunicationpatient engagementgoal-oriented interventions

Certifications

Bachelor’s degree