Benchmark Analytics

Data Analyst

• Assist clients in understanding their data to identify the best fit data for Benchmark products and data science needs
• Work with clients to understand data creation processes, document findings, and articulate them to internal stakeholders
• Analyze large file-based datasets using data transformation tools such as Excel, Databrew, and SQL to effectively map data from source systems to target systems
• Continuously optimize data processes to increase efficiency and quality
• Validate received and extracted data for completeness to ensure it meets data science and system requirements
• Develop and maintain documentation for data pipeline workflows, ETL processes, and data dictionaries
• Provide input and feedback on data structures, data quality, and data consistency
• Identify data quality issues, investigate root cause analysis, and work with appropriate teams to resolve them
• Analyze pipeline processes, identify inefficiencies, suggest improvements, and test solutions to optimize data ingestion and reduce implementation time
• Support process documentation to prepare the team and company for growth and scale
• Develop and maintain documentation for standard operating procedures, workflows, and data governance policies
• Prepare presentations and reports based on analysis results and present findings to various stakeholders in a clear and engaging manner
• Assist in client configuration, implementation, and deployment of analytic systems as needed to ensure client success
• Periodic travel within the United States required

Lead Data Analyst

General

• Work within an Agile framework to iteratively configure and deploy SaaS solutions.
• Engage in sprint planning, daily stand-ups, and retrospectives to ensure continuous improvement.
• Rapidly translate customer needs into configurable solutions that align with best practice.
• Partner with police and government agencies to understand their workflows and operational needs.
• Analyze and model business processes using BPMN to document and optimize workflows.
• Document and communicate configuration changes effectively across teams.
• Conduct configuration testing and validation before deployment.
• Create user guides and training materials for configured solutions.
• Participate in customer training sessions and knowledge transfer.
• Gather and incorporate customer feedback to enhance future configurations.
• Collaborate cross-functionally with project management, product, and support teams to refine implementation processes.
• Maintain up-to-date documentation of configurations, system settings, and best practices.
• Identify, analyze, and resolve configuration-related issues in an Agile, iterative manner.
• Ensure compliance with security, data integrity, and regulatory requirements.

Lead Data Analyst

Senior Configuration Specialist