BeMobile, Inc

Customer Support

• Inbound Customer Support: Handle incoming customer inquiries, objections, and complaints across multiple communication channels. Provide solutions, escalate issues when necessary, and build trust through positive, professional interactions.
• Outbound Customer Outreach: Initiate calls to prospects and existing customers, present products or services, highlight features and benefits, and close sales. Stay organized with follow-ups to maximize conversions and exceed monthly targets.
• Lead Development & Management: Generate and maintain leads from campaigns, track interactions, and update all information accurately in communication platforms to ensure smooth and efficient sales processes.
• Professional Collaboration: Communicate effectively with your team and support retail locations to meet targets. Share insights, trends, and feedback to improve the customer experience across the organization.
• Exceed Customer Expectations: Go above and beyond in every interaction, overdelivering on issue resolution, following up proactively, and finding ways to make customers’ lives easier while supporting sales goals.

Customer Service Specialist

Account Manager

• Own the Sales Process: Start your day by reviewing your pipeline in Salesforce, scheduling appointments, and preparing proposals tailored to the unique needs of your business clients.
• Build Relationships: Meet with decision-makers, quickly establish trust, and present innovative wireless and wired solutions that help their businesses grow.
• Drive Results: Execute sales activities consistently—prospecting, presenting, and closing deals—all while working toward ambitious monthly goals.
• Stay Sharp & Ahead: Participate in training, collaborate with Verizon’s business team, and stay up to date on promotions, products, and sales strategies.
• Collaborate & Connect: Join weekly or monthly virtual meetings to review your funnel, share market insights, and strategize with your leader and teammates.
• Engage in the Community: Attend chamber of commerce events, networking opportunities, and trade organizations to expand your professional network and represent BeMobile in the marketplace.
• Deliver Excellence: Keep accurate records in Salesforce, manage inventory effectively, and ensure every customer interaction reflects professionalism, reliability, and value.
• Thrive & Grow: Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting impact while enjoying the support of a collaborative, growth-driven team.

Customer Service Specialist

Sales Account Manager