Belmont Lavan

IT Infra Support Analyst

Belmont Lavan

contract

Posted on:

Location Type: Hybrid

Location: Amsterdam • Netherlands

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Tech Stack

PythonSQL

About the role

  • Providing first and second-line support for trading systems, helping traders diagnose and resolve technical issues quickly.
  • Monitoring system performance and proactively identifying potential issues that could impact trading operations.
  • Collaborating with IT teams to implement upgrades, patches, and enhancements to trading platforms.
  • Documenting incidents, resolutions, and system changes in accordance with standard operating procedures.
  • Assisting in the training of traders on new systems and tools, ensuring they are equipped to maximize their use.
  • Participating in post-incident reviews to identify trends and implement preventive measures.
  • Staying updated on industry best practices and trading technologies to provide innovative solutions to our trading teams.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
  • Proven experience in IT support, preferably within a trading or financial services environment.
  • Strong understanding of trading systems, platforms, and operational workflows.
  • Excellent troubleshooting and problem-solving skills.
  • Proficient in relevant programming/scripting languages (e.g., SQL, Python) is a plus.
  • Solid communication skills to effectively interact with traders and technical teams.
  • Ability to work under pressure and manage multiple tasks efficiently.
  • Experience with ITIL best practices is an advantage.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLPythontroubleshootingproblem-solvingIT supporttrading systemsoperational workflowsITIL
Soft skills
communicationcollaborationability to work under pressuretime management