Bellesa

Customer Support

• Respond to customer inquiries via email and live chat in a timely, professional, and on-brand manner.
• Resolve issues efficiently while maintaining a high standard of empathy, discretion, and accuracy.
• Identify recurring issues and flag trends or concerns to the broader CX team.
• Follow established processes while contributing feedback to improve workflows and customer satisfaction.
• Maintain confidentiality and handle sensitive topics with care and professionalism.

Customer Service Representative

Influencer Marketing

• Prospect, pitch, and close a high volume of influencer marketing deals
• Develop and maintain relationships with influencers, talent managers, and brand partners
• Negotiate deal terms to maximize ROI and ensure campaign success
• Track performance metrics and optimize sales strategies
• Stay up to date on industry trends and emerging influencer talent

Customer Service Representative

Influencer Marketing Sales Coordinator