Bellamy.ai

Senior Account Manager

Bellamy.ai

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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Salary

💰 €55,000 per year

Job Level

Senior

About the role

  • Develop and maintain long-term relationships with a portfolio of existing clients
  • Identify new opportunities (upsell, cross-sell) by gaining a deep understanding of each client's challenges and objectives
  • Lead contract renewals and negotiate commercial terms to maximize value and customer retention
  • Act as the primary point of contact to resolve inquiries and incidents efficiently
  • Develop and manage account plans to ensure client satisfaction, loyalty, and account growth
  • Monitor and analyze performance metrics (churn, MRR, NPS, expansion) and produce regular reports for management

Requirements

  • Senior profile with 5 years of experience as an Account Manager
  • Experience ideally within the Human Resources (HR) sector
  • Excellent interpersonal skills for external client engagement with diverse stakeholders (C-level, operational and technical teams)
  • Strong analytical and negotiation skills; able to translate client needs into profitable growth opportunities
  • Results-oriented, comfortable working toward ambitious retention and expansion targets
  • Strong team spirit, adaptability, and proactivity in a fast-changing environment
Benefits
  • Partial remote work available
  • Tailored support
  • Commitment to achieving results
  • Full transparency
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interpersonal skillsanalytical skillsnegotiation skillsresults-orientedteam spiritadaptabilityproactivity