Belardi Wong

Account Director

Belardi Wong

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Planning, preparation and presentation of mail plans, and recommendations for new and current accounts.
  • Develop and implement client strategy.
  • Role focuses on clients’ CRM and customer acquisition programs through direct mail and catalogs.
  • Recognize opportunities to cross-sell and upsell other Belardi Wong services and products.
  • Detailed analytical skills to report on campaign, seasonal, and annual success metrics.
  • Create PowerPoint decks to review results, plans, and strategy options with clients.
  • Maintain accuracy of reporting & integrity of customer service relationships with clients.
  • Stay abreast of industry trends and technology advancement in the industry.
  • Responsible for keeping client schedules and establishing meeting dates.
  • Work with Account Leads to review Account Status and ensure all deadlines are met.
  • Overall management and retention of client accounts.
  • Proactive problem resolution.
  • Participate in external and internal meetings as requested.
  • Performs other duties as assigned by management.

Requirements

  • Minimum 7+ years direct marketing experience required.
  • Bachelor's degree (B.A./B.S.) required.
  • Mailer, Co-op database, or agency experience preferred.
  • Advanced Excel and PowerPoint knowledge.
  • Knowledge of general industry procedures, practices, and terminology.
  • Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel.
  • Skill in group facilitation and leadership.
Benefits
  • 401k w/ company match
  • Business casual dress
  • Summer hours
  • Coaching
  • Mentorship programs
  • Customized training & more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
direct marketinganalytical skillsclient strategy developmentcross-sellingupsellingreportingcampaign metricscustomer acquisitionsupervisory techniquesgroup facilitation
Soft Skills
problem resolutioncommunicationpresentation skillsrelationship managementorganizational skillsleadershipmotivationtraining
Certifications
Bachelor's degree