Beem Credit Union

Commercial Collections Manager – Temporary, 12 months

Beem Credit Union

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$92,200 - CA$115,200 per year

About the role

  • Oversee and manage a defined portfolio of delinquent, nonperforming, and distressed large commercial loan accounts.
  • Proactively manage the portfolio assessing risks and ensuring all actions and decisions align with established procedures, authority limits, and the organization’s risk appetite.
  • Provide subject matter expertise and operational guidance to internal stakeholders on commercial collections processes.
  • Manage and lead asset inventory tracking and remarketing activities as required.
  • Partner with legal counsel when enforcement or legal support is needed, following established protocols.
  • Partner with insurance claims, documentation, and communication with relevant parties.
  • Manage and monitor distressed loans and recommend and execute on appropriate actions to support recovery plans.
  • Develop recommendations and lead restructuring discussions with borrowers and recommend repayment solutions for approval.
  • Conduct financial analysis and collateral evaluations to identify opportunities, develop recommendations that support recovery decisions.
  • Prepare routine reports on recovery activities and portfolio status for leadership review.
  • Identify opportunities to improve recovery processes and bring forward recommendations.
  • Partner with insolvency practitioners and senior leadership when required to review and develop recommendations for recovery actions.
  • Respond to internal inquiries to clarify collection processes, documentation, and account status.
  • Communicate directly with members regarding restructure of debt, forbearance, account activity and next steps in the recovery process.
  • Lead and support audit preparation activities and assist with requests from internal and external auditors.
  • Provide operational advice to commercial advisors regarding covenant monitoring and noncompliance issues.
  • Conduct site visits or property reviews when required to support valuation or account assessment.
  • Partner with cross functional teams to ensure recovery actions align with internal procedures and compliance requirements.
  • Maintain positive working relationships with external vendors, legal partners, and service providers involved in recovery efforts.
  • Contribute to team collaboration and knowledge sharing to support consistent practices.

Requirements

  • Bachelor’s degree in finance, accounting, business administration, or related field.
  • 5–7 years of experience in commercial lending or collections, including experience handling delinquent accounts.
  • Advanced knowledge in commercial lending and lending practices.
  • Demonstrated expertise in managing a diverse portfolio, including distressed or high-risk commercial loans.
  • Working expertise and knowledge of collections practices and relevant legislation.
  • Extensive experience conducting financial assessments and collateral evaluations and risk assessments.
  • Experience providing guidance or informal leadership within a team environment, demonstrating the ability to influence decision making.
  • Familiarity with the Personal Property Security Act is an asset.
  • Strong written and verbal communication skills.
  • Ability to engage with multiple stakeholders and provide clear and effective written and verbal communications.
  • An equivalent combination of education and experience may be considered.
Benefits
  • Extended health coverage, including mental health support.
  • Dental care that keeps you smiling.
  • Disability coverage for peace of mind.
  • Time away: Rest isn’t extra—it’s essential. Take the time you need to relax, explore, or just catch up on life, with vacation and personal days.
  • Generous RRSP contributions.
  • In-house financial advice to help you plan ahead.
  • Flexible options to add your own contributions.
  • Free banking accounts.
  • Special mortgage and lending rates.
  • Preferred financial perks.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysiscollateral evaluationcommercial lendingcollections practicesrisk assessmentportfolio managementdebt restructuringforbearanceaudit preparationcovenant monitoring
Soft Skills
leadershipcommunicationcollaborationinfluencingproblem-solvingstakeholder engagementteamworkknowledge sharingoperational guidancerelationship management
Certifications
Bachelor’s degree in financeBachelor’s degree in accountingBachelor’s degree in business administration