Beem Credit Union

Collections

• Oversee and manage a defined portfolio of delinquent, nonperforming, and distressed large commercial loan accounts.
• Proactively manage the portfolio assessing risks and ensuring all actions and decisions align with established procedures, authority limits, and the organization’s risk appetite.
• Provide subject matter expertise and operational guidance to internal stakeholders on commercial collections processes.
• Manage and lead asset inventory tracking and remarketing activities as required.
• Partner with legal counsel when enforcement or legal support is needed, following established protocols.
• Partner with insurance claims, documentation, and communication with relevant parties.
• Manage and monitor distressed loans and recommend and execute on appropriate actions to support recovery plans.
• Develop recommendations and lead restructuring discussions with borrowers and recommend repayment solutions for approval.
• Conduct financial analysis and collateral evaluations to identify opportunities, develop recommendations that support recovery decisions.
• Prepare routine reports on recovery activities and portfolio status for leadership review.
• Identify opportunities to improve recovery processes and bring forward recommendations.
• Partner with insolvency practitioners and senior leadership when required to review and develop recommendations for recovery actions.
• Respond to internal inquiries to clarify collection processes, documentation, and account status.
• Communicate directly with members regarding restructure of debt, forbearance, account activity and next steps in the recovery process.
• Lead and support audit preparation activities and assist with requests from internal and external auditors.
• Provide operational advice to commercial advisors regarding covenant monitoring and noncompliance issues.
• Conduct site visits or property reviews when required to support valuation or account assessment.
• Partner with cross functional teams to ensure recovery actions align with internal procedures and compliance requirements.
• Maintain positive working relationships with external vendors, legal partners, and service providers involved in recovery efforts.
• Contribute to team collaboration and knowledge sharing to support consistent practices.

Commercial Collections Manager – Temporary, 12 months