Customer Service Operator, PT Swings/Graves
Becklar Monitoring
part-time
Posted on:
Location Type: Office
Location: Hagerstown • Maryland • United States
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Salary
💰 $17 per hour
About the role
- Process alarm signals quickly, accurately and professionally while managing stressful situations
- Dispatch the proper authorities to subscribers' locations in emergencies
- Assist our alarm company partners with alarm system tests
- Accurately document all responses for the alarm on the computer
- Learn and use new software to complete multiple tasks
- Engage in ongoing training and development opportunities
Requirements
- Must be 18 years of age or older with a high school diploma or GED
- Prior customer service experience preferred
- Ability to type a minimum of 40 wpm
- Willingness to work every other weekend
- Must be able to pass a 2 week fully-paid training class
- Must be able to pass a pre-employment drug test and background check
Benefits
- Flexible scheduling
- Tuition reimbursement up to $1,000+/year
- Free mental health assistance
- 401k match for all team members
- Company parties
- Professional development
- Weekly pay days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
alarm signal processingdocumentationtyping (40 wpm)
Soft skills
stress managementcustomer serviceprofessionalismcommunicationadaptability
Certifications
high school diplomaGED