Customer Success Specialist

Becklar Monitoring

full-time

Posted on: 12/30/2025

Location Type: Office

Location: Ogden • Utah • 🇺🇸 United States

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Mid-LevelSenior

About the role

Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed.
Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients.
Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise.
Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels.
Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions.
Create and maintain various reports for the business on a weekly, monthly, and annual basis.
Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors.

Business or Technical Bachelor's degree required
Energetic and Professional personality
Ability to occasionally travel
Proficiency with Microsoft Office/Google Products
Strong interpersonal skills with the ability to work cohesively within a team environment
Self-manage with moderate supervision
Team player with can-do attitude
Results-oriented, creative-problem solver; Able to meet deadlines
Attention to detail, focus, follow-up and follow-through; methodical time management

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

account managementreport creationtraining material developmentproblem solvingtime management

interpersonal skillsteam playerenergetic personalityprofessionalismattention to detailself-managementresults-orientedcreativity

Bachelor's degree