Account Manager

• Provide best in class service producing active programs independently, overseeing multiple elements and act as the primary contact for clients post-sale
• Understand all sold campaign elements & strategy to deliver on client campaign objectives
• Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers)
• Coordinate with third party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
• Collaborate with the AdOps teams to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.
• Work closely with internal BDG Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, influencer activations, and photo shoots
• Work alongside internal Events team to execute branded client events that scale from bespoke single-sponsor events to small footprint activations at BDG tentpoles
• Use project management software (Monday.com) to manage branded content/events projects & deliverables - ensuring all deliverables stay on schedule
• Partner with the Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
• Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Manager, Account Management

• Partner closely with sales to develop pitch decks for deals under $175K, outside of standard marketing support.
• Collaborate with W Brand Marketing to create and refresh sales templates for luxury & Prestige categories.
• Partner with BDG Marketing teams to ensure materials align with brand standards for luxury and Jewelry & Watches.
• Manage, as needed, cross-functional responsibilities for the sales process from pitch to campaign delivery, acting as a consistent voice across internal teams.
• Provide comprehensive administrative and operational support to the sales team and Publisher, including calendar management, expense reports, print issue delivery with ad/edit tagging, meeting preparation, and comp list management alongside the Business Director and Paris-based assistant.
• Partner with the Paris-based assistant to coordinate SOM and category reports, share schedules, and support the distribution of marketing materials to the Prestige team.
• Ensuring completion of all deliverables on time and in alignment with SLA’s; uncovering obstacles, avoiding delays, collaborating to provide solutions, and sharing timely updates to keep the team on track.
• Own the end-to-end internal workflow for deal budgeting and revisions, ensuring media plans meet both client objectives and internal margin requirements; coordinate with sellers through DealDesk and Boostr, maintain up-to-date flight dates, and work closely with sales and edit on campaign execution.
• Owning specific, critical steps in the sales process, including but not limited to:
• IO management: Once a DIGITAL IO is received, work with internal teams, planners and legal to ensure T&C’s are correct, all documents are uploaded and the campaign is set with no issues.

Manager, Account Management

Account Coordinator, Luxury & Prestige