BD

Associate Director, Human Resources – Global Business Services

BD

full-time

Posted on:

Location Type: Hybrid

Location: Franklin Lakes • New Jersey • United States

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Salary

💰 $160,900 - $265,400 per year

Job Level

Senior

About the role

  • Serve as the primary HR advisor on organizational effectiveness, leadership, culture, workforce strategy, and transformation priorities.
  • Translate GBS strategy into actionable people, location, and capability plans, influencing build/buy/partner and insource/outsource decisions.
  • Guide leaders through complex decision-making leveraging data, workforce analytics, and talent insights.
  • Provide executive-level coaching that reinforces a growth-oriented, feedback-rich leadership culture.
  • Strong collaboration and partnership with Regional HRBPs to ensure consistency in standards, policies, practices, and change adoption across service centers.
  • Establish harmonized operating mechanisms, transformation playbooks, and performance measures.
  • Architect the future-state GBS organizational structure—including spans/layers, role clarity, and decision-rights frameworks.
  • Lead end-to-end workforce planning, talent segmentation, and succession strategies for critical roles.
  • Partner with global service center site leaders to align workforce plans, operating rhythms, and capability needs.
  • Lead or advise on new global center openings and expansions, including location analysis, talent market insights, regulatory readiness, onboarding, and ramp to productivity.
  • Provide strategic HR guidance for vendor selection, contracting, SLAs, MSAs, and ongoing performance governance.
  • Lead enterprise-scale change initiatives including stakeholder alignment, communications, training, readiness, and adoption metrics.
  • Provide strategic counsel to leaders across multiple global service owners and service lines to address capability, capacity, and culture opportunities.
  • Partner with leaders and HR COEs to build talent pipelines aligned with GBS strategies.

Requirements

  • Bachelor’s degree
  • 10+ years of progressive HR experience, including senior HRBP experience leading transformation initiatives
  • Demonstrated success in multi-regional GBS/shared services environments driving organizational design, workforce transformation, and complex change.
  • Experience supporting a greenfield transformation or major operating model shift.
  • Strong executive presence with demonstrated influence across a global, matrixed organization.
  • Direct experience launching or expanding global service centers and managing BPO providers (preferred).
  • Experience in medtech, life sciences, or similarly regulated global industries (preferred).
  • Graduate degree (MBA, MS/MA in HR) or OD/change management certification (preferred).
Benefits
  • Annual Bonus
  • Standard LTI
  • Health and Well-being Benefits
  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Other Well-being Resources
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
  • Retirement and Financial Well-being
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Life Balance Programs
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
  • Other Life Balance Programs
  • Adoption assistance
  • Backup day care and eldercare
  • Support for neurodivergent adults, children, and caregivers
  • Caregiving assistance for elderly and special needs individuals
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Support for fertility, birthing, postpartum, and age-related hormonal changes
  • Leave Programs
  • Bereavement leaves
  • Military leave
  • Personal leave
  • Family and Medical Leave (FML)
  • Jury and Witness Duty Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workforce analyticstalent insightsworkforce planningtalent segmentationsuccession strategiesorganizational designchange managementvendor selectioncontractingperformance governance
Soft Skills
collaborationpartnershipexecutive presenceinfluencecoachingstrategic counselcommunicationleadershipdecision-makingstakeholder alignment
Certifications
MBAMS in HRMA in HROD certificationchange management certification