Field Service Engineer
BD
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
Visit company websiteExplore more
Salary
💰 $25 - $39 per hour
About the role
- Deliver exceptional customer service and problem resolution at client sites
- Provide expert instruction to customers on BD Parata's pharmacy automation products
- Collaborate effectively with regional and national service team members
- Document detailed descriptions of issues and resolution actions in Salesforce Field Service Lightning
- Demonstrate flexibility with periodic travel requirements
Requirements
- High School diploma
- 3-5 years of experience in a field service role
- Demonstrate proficient knowledge of multiple Microsoft Operating Systems including Windows 2000, XP, Windows 7, Windows 10, and Windows 11
- Possess extensive knowledge of basic computer networking
- Understand ghosting and re-imaging processes
- Demonstrate strong mechanical aptitude
- Maintain proficiency with digital multi-meters and voltage/amperage testers
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Field Service LightningMicrosoft Operating SystemsWindows 2000Windows XPWindows 7Windows 10Windows 11computer networkingghostingre-imaging
Soft Skills
customer serviceproblem resolutioncollaborationflexibilitymechanical aptitude
Certifications
High School diploma