BD

Data & Technology Enablement Manager – Strategic Customer Group

BD

full-time

Posted on:

Location Type: Remote

Location: New Jersey • North Carolina • United States

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Salary

💰 $114,500 - $189,100 per year

About the role

  • Determines workflow design, metadata governance steps, dashboard requirements, and prioritization of operational enhancements within established SCG and BDLA frameworks.
  • Influences cross‑functional teams (SCG Ops, CI&A, MedTech, SCG Enablement) by translating needs into requirements and ensuring consistent interpretation of data products.
  • Accounts for the quality, accuracy, and usability of BDLA and Data Mesh outputs supporting SCG.
  • Influences SCG operational decisions by providing trusted data, dashboards, and enablement insights.
  • Lead operational execution of BDLA content workflows supporting SCG priorities, including content onboarding, lifecycle management, and training analytics.
  • Partners with business units and centralized teams to ensure BDLA learning pathways align to SCG account strategies and clinical transformation goals.
  • Monitors BDLA completion, adoption, and utilization metrics; translate insights into actionable summaries for SCG leadership.
  • Manage the operational use of Data Mesh insights for SCG, including assessment trends, indicators, engagement history, and clinical readiness signals.
  • Supports development and maintenance of standardized dashboards and reports used in SCG targeting, account planning, and operational reviews.
  • Ensures data products are documented, governed, and consistently interpreted by SCG stakeholders.
  • Takes a lead role in executing established operating plans for BDLA and Data Mesh within SCG.
  • Partners with SCG operations, analytics, and technology counterparts to ensure tools are used consistently and effectively.
  • Serves as the primary operational point of contact for BDLA and Data Mesh support within SCG.
  • Identify operational gaps, inefficiencies, or adoption challenges and recommend process improvements.
  • Supports recurring operational cadences (e.g., weekly ops reviews, enablement check‑ins) with reliable data and insights.

Requirements

  • Bachelor’s degree
  • At least 5 years of experience in healthcare analytics, enablement operations, or commercial operations
  • Specialized, non‑entry‑level expertise in hands‑on experience with learning platforms, analytics tools, dashboards, or data products
  • Strong ability to translate clinical data into operational insights for non‑technical stakeholders.
  • Proven cross‑functional collaboration skills
Benefits
  • Annual Bonus Potential
  • Discretionary LTI Bonus Potential
  • reimbursement of vehicle use/mileage
  • Potential reimbursement of phone use
  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Other Well-being Resources
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
  • Other Life Balance Programs
  • Adoption assistance
  • Backup day care and eldercare
  • Support for neurodivergent adults, children, and caregivers
  • Caregiving assistance for elderly and special needs individuals
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Support for fertility, birthing, postpartum, and age-related hormonal changes
  • Leave Programs
  • Bereavement leaves
  • Military leave
  • Personal leave
  • Family and Medical Leave (FML)
  • Jury and Witness Duty Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare analyticsenablement operationscommercial operationsdata governancedashboard developmentdata analysiscontent lifecycle managementtraining analyticsoperational insightsprocess improvement
Soft Skills
cross-functional collaborationcommunicationinfluencingdata interpretationproblem-solvinganalytical thinkingstakeholder engagementleadershiporganizational skillsadaptability
Certifications
Bachelor’s degree