BCLC

Business Analyst

• Work with our business and technical teams to assess opportunities that will improve player experiences and provide comprehensive analysis that result in effectively designed, developed and rolled out technology solutions.
• Prove yourself as a consultative partner and structured analysis expert to clarify, connect, articulate and document business needs to create a shared understanding of desired changes across cross-functional teams.
• Drive complex IT initiatives from concept to implementation, ensuring solutions meet business objectives and deliver exceptional experiences.
• Collaborate with other business analysts to foster a culture of continuous learning and growth to advance the Business Analysis capability.

Business Analyst 3

Security Operations

• Reporting to the Director, Cyber Security, the Product Manager 2 for the Security Operations Team (SecOps) plays a leadership role in a specialized Incident Response and collaborative Agile product team...
• Support the team by planning, writing user stories, prioritizing the backlog, and helping remove roadblocks.
• Strive to ensure team capabilities to administer and monitor relevant security tools and technologies, respond to incidents...
• Implement the mission and vision of the product team following Google Autonomic Security Operations practices and Agile.
• Provide leadership and coaching to the SecOps Team, inspiring a shared vision, coaching / mentoring their development, performance assessment and change management.
• Develop, maintain, and coordinate as necessary incident response processes and procedures using team-managed technologies and team capabilities.
• Facilitate and require fixed recurring time for team members to develop and enhance workflow automation to enhance team productivity and capabilities.
• Help with the planning and architecture of relevant security tools as needed.
• Participate, facilitate, or lead any applicable SecOps agile ceremonies and/or other meetings and gatherings.
• Engage specialists across the organization, or contractors, in addition to product team members.
• Manage contracts that are needed for relevant consultants, vendors and/or outsourced services.
• Negotiate with leaders and other stakeholders to remove team impediments, issues, and blockers, including escalating to the right levels within the organization when they cannot be resolved at the team level.
• Report to stakeholders on the progress and status of product team deliverables.

Product Manager 2 – Cybersecurity Incident Response

Analyst

• Applies specialized knowledge for visualization and insight generation
• Delivers analytics products that assist in analyzing data to forecast workforce needs and conduct assessments to ensure the organization has the right people to deliver to its goals
• Collaborates with People Insights team to help shape predictive modeling and forecasting
• Transforms data into meaningful business insights and actionable plans and communicates opportunities and workforce trends to senior leaders in the business
• Delivers workforce planning solutions by analyzing workforce data, identifying skill gaps, and developing targeted action plans
• Facilitates strategic discussions on workforce trends, predictive resourcing, and future talent requirements
• Utilizes data-driven forecasting and capability assessments to ensure BCLC is equipped with the right talent to deliver exceptional gambling entertainment now and into the future
• Contributes to process improvements and operational efficiency initiatives
• Partners with People & Culture (P&C) and business leaders to align workforce plans with business objectives and embed standardized planning practices
• Collaborates with the Recruitment team to ensure workforce planning supports hiring strategies
• Works with the Business Enablement Partners and Learning & Developing to facilitate succession planning and implement effective development programs

Analyst, Workforce Planning

Technical Program Manager

• Provide technical leadership and program management for delivery of technical projects across BCLC’s Lottery line of business
• Responsible for successful technical delivery and operations of technical ecosystems, portfolios, or product groups
• Develop deep product and technology knowledge to guide and optimize technical decisions and processes
• Lead complex initiatives involving multiple teams, optimizing value delivery and managing dependencies
• Plan, execute, and deliver complex technical projects across teams
• Ensure technical solutions align with business goals and program objectives
• Collaborate with teams and vendors to reduce dependencies and remove roadblocks
• Identify and implement program improvements and make technical decisions within scope
• Identify risks and opportunities, develop mitigation strategies, and report on risks
• Lead technical communications with vendors, manage contracts and drive vendor performance
• Lead or participate in technical meetings including team of teams, planning & backlog refinement, team synchronization, up to executive steering committees and act as an escalation point
• Provide people leadership that supports BCLC’s vision and values; mentor team members and ensure teams have relevant capabilities

Product Manager

• Plan, write user stories, prioritize the backlog, and help remove roadblocks for the SecOps product team
• Ensure team capabilities to administer and monitor security tools and technologies and respond to incidents
• Evangelize and influence best security practices across other teams and stakeholders through engagement and collaboration
• Implement the mission and vision of the product team following Google Autonomic Security Operations practices and Agile
• Provide leadership and coaching to the SecOps team, including mentoring, performance assessment and change management
• Develop, maintain and coordinate incident response processes and procedures using team-managed technologies
• Facilitate recurring time for team members to develop workflow automation and to rotate evangelizing security practices
• Help plan and architect relevant security tools as needed
• Participate, facilitate or lead SecOps agile ceremonies (planning, stand-ups, retrospectives, sprint reviews)
• Engage specialists, contractors and manage necessary contracts, vendors and outsourced services
• Negotiate with leaders and stakeholders to remove impediments, escalate when appropriate
• Report to stakeholders including executive sponsor and Directors on progress and status of deliverables
• Identify risks and opportunities and recommend resolutions
• Meet regularly with capability managers to review individual performances and manage team budget and forecasting

Product Manager II

Graphics Designer

• Develops specialized graphic design work including animated and video content and provides creative solutions for multiple mediums through conceptualization, storyboarding and production of marketing, advertising and communication materials
• Visualizes concepts quickly and clearly in a production environment
• Works collaboratively within the iGaming Player Experience team and across the organization including Marketing, Player Experience (PX), User Experience (UX), Social Media, Web Development and Product Development teams
• Interacts with content planners to produce digital multimedia content for deployment in various online channels
• Creates dynamic content that brings PlayNow products to life for existing customers and to attract customers
• Creates clean, crisp, modern designs whilst understanding current usability and design trends
• Designs and produces both animated and static graphics for websites, paid advertising, online applications, mobile apps, social media and other channels
• Produces creative materials from concept to design, development and implementation and collaborates with internal teams on all related production activities
• Proactively develops and maintains strong working relationships with various internal contacts while providing design and technical expertise, solutions and recommendations

Business Analyst 3

Product Manager 2 – Cybersecurity Incident Response

Analyst, Workforce Planning

Technical Program Manager

Product Manager II

Visual Designer