Senior Travel Consultant, German Speaking
BCD Travel
full-time
Posted on:
Location Type: Hybrid
Location: Warsaw • Poland
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Job Level
About the role
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Requirements
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Amadeus
- Technology savvy: proficient user of different tools and systems
- Good knowledge of MS Teams for daily usage
- Strong verbal and written communication skills in English and German
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Travel Agent experienceGDS Amadeustravel industry policiestravel industry procedurestravel industry processes
Soft Skills
strong verbal communicationstrong written communicationconsultation skillsopportunity identificationprocess improvement