BCD Travel

Senior Director, Program Management

BCD Travel

full-time

Posted on:

Location Type: Hybrid

Location: Singapore • Singapore

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Job Level

Senior

About the role

  • Manage a team of program managers for a portfolio of accounts
  • Achieving the company's goals related to client retention and quality service delivery
  • Ensure multi-level strategic client relationships are being established
  • Evaluate and study client financial statements
  • Hold AMs accountable for client profitability
  • Determine pricing strategy and develop client propositions
  • Support the development of client and department budgets
  • Review and make recommendations to improve the quality of client business plans
  • Perform or direct personnel in recruiting, hiring, training, and separation
  • Recommend the involvement of BCD Travel specialized departments to achieve client goals

Requirements

  • Expert in account management in a corporate environment (Business travel industry experience is preferred)
  • Extensive experience in management and leadership within the business travel industry
  • Effective communication skills, oral, written and presentation
  • Computer literate in business software applications
  • Able and willing to travel domestically
  • You have a College, Associate, or University degree or equivalent experience
Benefits
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementfinancial statement evaluationpricing strategy developmentbudget developmentbusiness plan improvement
Soft Skills
leadershipeffective communicationpresentation skillsteam managementclient relationship management