Travel Consultant, Corporate
BCD Travel
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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About the role
- Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Requirements
- Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements
- Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Must have full working rights in AU
Benefits
- Opportunities to grow your skillset and career through our learning and development platforms and other curated learning pathways and this starts with a detailed onboarding and induction when you start!
- Celebrate your birthday – 1 day Birthday leave each year
- Access to the company’s Employee Assistance Program
- Salary Sacrifice Options
- Education Assistance Opportunities
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated - Be You at BCD!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GDS Sabretravel reservationsconsultationregulationsDOTTSApassportsvisasoperational processescommercial relationships
Soft Skills
verbal communicationwritten communicationclient consultationproblem-solvingsuggestions for improvement