
Sales Manager, Incentives
BCD Travel
full-time
Posted on:
Location Type: Office
Location: Mumbai • India
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About the role
- Actively seek out new business opportunities by identifying potential clients, attending industry events, and networking with key stakeholders.
- Develop and maintain relationships with corporate clients, event planners, and travel agencies.
- Possess in-depth knowledge of the venue's facilities, services, and capabilities to effectively present and promote them to clients.
- Stay updated on the latest industry trends, technologies, and best practices related to MICE events.
- Prepare comprehensive and customized proposals, including event details, budget estimates, and logistical arrangements, tailored to clients' specific requirements.
- Negotiate and finalize contracts, ensuring mutually beneficial terms and conditions.
- Coordinate with various internal departments, such as banquet, catering, audio visual, and event operations, to ensure seamless execution of MICE events.
- Communicate client requirements and event details effectively to ensure all aspects are properly arranged.
- Build strong relationships with clients, understanding their needs, preferences, and event objectives.
- Provide exceptional customer service throughout the planning and execution of events, addressing any concerns or issues promptly.
- Meet or exceed sales targets by actively pursuing leads, converting prospects into clients, and maximizing revenue opportunities.
- Identify upselling and cross-selling opportunities within the MICE segment.
- Conduct market research to identify potential target markets, industry trends, and competitor analysis.
- Gather and analyze data to develop strategies for enhancing the venue's MICE offerings and maintaining a competitive edge.
- Maintain accurate records of sales activities, client interactions, and event details.
- Generate regular reports on sales performance, revenue projections, and market insights to management.
- Represent the venue at trade shows, industry conferences, and networking events to enhance visibility, build relationships, and generate leads.
Requirements
- Bachelor’s degree in business or equivalent
- Minimum 12+ years’ experience in sales and marketing experience with operation MICE background
- Strong Event design and concept development experience
- Excellent oral and written communication skills, including public speaking and presentations
- Excellent organization, facilitation, conflict-resolution and people management skills
- Knowledge of Cvent or Starcite event technology experience preferred
- Proficiency in Microsoft Word, Excel and PowerPoint
- Ability to travel about 25%, including weekends
Benefits
- Flexible Working
- Room to Grow
- Everyone has a voice
- Make your move
- We’ve got you covered
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencemarketing experienceevent designconcept developmentnegotiationproposal preparationdata analysisbudget estimationlogistical arrangementsclient relationship management
Soft Skills
communication skillspublic speakingpresentation skillsorganization skillsfacilitation skillsconflict resolutionpeople managementcustomer servicenetworkingrelationship building
Certifications
Bachelor’s degree in business