BCC Software

System Administrator

• Assist with basic server administration tasks such as updates, user account creation, and monitoring.
• Provide Tier 1/2 technical support for hardware, software, and system access issues.
• Help maintain Windows desktop and server environments under senior staff guidance.
• Document common issues and update internal knowledge bases.
• Monitor network status and escalate connectivity issues when needed.
• Support management of Microsoft 365 accounts, licensing, and applications.
• Perform routine backup monitoring and basic restoration tasks.
• Collaborate with senior administrators to learn best practices and expand technical skills.

Systems Administrator

Director

• Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS) infrastructure for corporate workloads ensuring performance, reliability, and scalability.
• Lead administration, optimization, and ongoing development of core internal systems, including Microsoft Dynamics CRM.
• Design for simplicity and scale minimizing operational overhead and friction through automation and managed services.
• Manage availability, performance, backup and disaster recovery for IT systems including hardware, virtualized environments, networking, identity and security systems.
• Strengthen and maintain the company’s security posture across infrastructure, endpoints, identity, and data.
• Manage IT department, Enterprise Services team, and a small compliance function, setting priorities and driving accountability.
• Oversee vendor relationships, including managed service providers, holding partners to clear standards and measurable outcomes.
• Develop and manage IT budget, balancing operational stability with forward-looking investments; create predictable and optimized IT cost model that scales with headcount, customers and new solutions.
• Create new, update existing and enforce policies around governance, access control, data protection, and regulatory compliance.
• Partner with executive leadership to align technology choices, operational efficiency and security posture with company growth objectives.
• Work closely with Engineering and DevOps on shared services (identity, networking, security, compliance), clearly separating corporate IT ownership from product engineering platforms and pipelines.

Senior Director, IT

Full-stack Engineer

• Design, develop, test, and maintain software solutions in an Agile SCRUM environment.
• Participate in all aspects of the software development lifecycle, including: Estimating and sizing user stories, Writing, reviewing, and testing code, Creating and executing unit tests, Documenting development work, Collaborating with team members on assigned Sprint activities, Meeting individual and team commitments, Delivering consistent results on project goals.
• Collaborate with Product Owners to review requirements, define acceptance criteria, and assist with sizing/planning user stories, epics, and projects.
• Act as a key contributor within the team while supporting cross-team projects across the broader Engineering organization.
• Take ownership of technical problems and ensure solutions are effectively implemented.

Senior Software Engineer, Delphi

Affiliate Manager

• Responsible for managing, expanding, and optimizing the BCC Software Partner Channel by attracting new clients and growing existing accounts
• Own and orchestrate opportunities throughout the full sales cycle to drive successful outcomes that maximize revenue and profitability
• Ensure a unified, partner-centric approach, support the development of key dealers/partners, and advance upsell and cross-sell opportunities
• Identify and develop potential new clients by maintaining relationships with partners to ensure they are educated on our products allowing them to identify potential new customers
• Actively drive new business and sales through partners
• Manage existing partners while building and maintaining relationships with key personnel
• Responsible for retention of current partner customers
• Coordinate with other departments (Sales Engineering, etc.) to provide proof of concept or product demo for new sales or upsell/cross-sell opportunities
• Ensure partners are proficient in explaining solutions by identifying needs and providing training and consultative services.

Systems Administrator

Senior Director, IT

Senior Software Engineer, Delphi

Strategic Partner Channel Representative